(4.5 / 5)2232+ Ratings

CrankWheel Reviews

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Overall Rating

4.5

2 Reviews

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About CrankWheel

CrankWheel is a sales enablement tool that helps sales teams connect with prospects and customers more effectively. With CrankWheel, sales reps can share their screen with prospects to show them products, demos, or presentations. CrankWheel also allows reps to record and share screen shares, so they can follow up with prospects later or share with their team.

CrankWheel Pros & Cons

CrankWheel is a popular screen-sharing and co-browsing platform. Here are some of its pros and cons:

Pros:

Ease of Use: CrankWheel is easy to use and implement, even for middle-school aged children.
Functionality: It offers a range of features including screen sharing, remote control, inbound lead capture, post-meeting redirect, screen recorder, and custom branding.
Customer Service: Users have praised the responsive and helpful customer service.

Cons:

User Interface: Some users have reported that the user interface can be a bit cluttered.
Sign-in Issues: The extension sometimes loses track of sign-ins, which can be complicated by the requirement for multi-factor authentication.
Bandwidth: It can be demanding on bandwidth at times.
Firewall Issues: There have been instances where the link does not get through firewalls.

Overall, CrankWheel is a robust tool with a few areas for improvement. It's worth considering these factors when deciding whether it's the right tool for your needs.

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CrankWheel Customer Reviews (2)

0/5

Ana Clay

Verified Buyer

Apr 24, 2023

Sigurveig Halldórsdóttir

Verified Buyer

Apr 21, 2023

CrankWheel Customer’s Q&A

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CrankWheel Features and Benefits

CrankWheel is a screen-sharing and co-browsing platform that simplifies remote collaboration and enhances communication between businesses and their clients. Here are some of its key features and benefits:

Screen Sharing: Present and sell software using Screen Sharing to host meetings, conferences, webinars, and online demos.
Monitor Engagement: See in real-time how engaged your viewer is in your screen sharing session.
Remote Control: Give your Screen Share viewers remote control of your screen. Ideal for remote support and filling out forms.
Inbound Lead Capture: Capture inbound leads while they are still filling out the form. Qualify quicker and convert more.
Post-meeting redirect: Ensure that prospects end in the right place after sessions.
Screen Recorder: Easy to use screen recorder. Record the entire screen, windows or choose and crop what you want to focus on. Upload to cloud and embed in emails.
Custom Branding: Integrate your brand into CrankWheel appointments.

The platform works over bad connections as well as for prospects on old browsers and obscure devices. All sessions can be recorded and stored in CrankWheel's cloud. It also provides many unique features and is compatible across devices, meaning anyone can use it without technical issues. By simplifying the process, CrankWheel helps agents focus on what they do best, leading to better results and happier clients.

It's worth noting that CrankWheel also supports the development of an effective feature-benefit selling strategy, which focuses on the unique advantages of a product or service and exploits how its features translate into tangible benefits for customers. This approach emphasizes listening and active engagement with potential buyers to match their needs with appropriate solutions.

In summary, CrankWheel offers a comprehensive set of features designed to enhance remote collaboration and communication, making it a valuable tool for businesses looking to improve their sales and customer service processes.

CrankWheel Pricing

CrankWheel offers several pricing plans:

Essential Pro: $29 per user per month. It includes all the essential features for individuals and small teams.
Team Pro: $39 per user per month. It includes professional tools and unlimited usage for power-users and small teams.
Team: $249 per team per month. It is a usage-based plan with all the essentials for larger teams.
Enterprise: Starting at $XXK per year. It includes everything offered by CrankWheel, including white labeling, with usage limits tailored to you.

There is also a free trial available for all plans. After the trial, if no paid plan is selected, it reverts to a limited free plan.

Please note that the prices and plans may vary, so it's recommended to check the official website for the most accurate and up-to-date information.

Payment Method

CrankWheel offers several pricing plans and accepts payments via credit card. Here are the details:

Essential Pro: $29 per user per month.
Team Pro: $39 per user per month.
Team: $249 per team per month.
Enterprise: Starting at $XXK per year.

There is also a free trial available for all plans. After the trial, if no paid plan is selected, it reverts to a limited free plan.

For those who would like to pre-pay a year at a time, CrankWheel offers 12 months for the price of 10 (roughly 17% off). Please email sales@crankwheel.com to request to pay annually. For a single user on the Essential plan, for a limited time, they offer a deeper discount of $180 for the full year (almost 50% off).

Please note that the prices and plans may vary, so it's recommended to check the official website for the most accurate and up-to-date information.

CrankWheel FAQs

How To Open A CrankWheel Account?

To open an account on CrankWheel, follow these steps:

Visit the CrankWheel website.
Click the Sign up button in the upper right corner of the page.
Enter an email address.
An email will be sent to confirm the email address. Follow the instructions in the email.
Remember to get the CrankWheel browser extension and pin it to the browser.

After setting up the account, the CrankWheel icon can be clicked to start a screen sharing session. Select what to share in the top part of the CrankWheel interface.

Please note that the CrankWheel extension is recommended for Google Chrome or Microsoft Edge. If the extension is not available for the browser, or if preferred to launch CrankWheel without an extension, a bookmark can be created that launches CrankWheel.

Remember, when wanting to share a browser tab, hold down the Shift button on the keyboard when clicking “Browser tab” at the top of the CrankWheel pop-up. This is an important note for launching CrankWheel through the link.

That's it! Now the account is ready to use. Enjoy using CrankWheel!